Shipping policy

Shipping Policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer flat rate shipping to [France, Australia, Canada, Nigeria, United Kingdom and united states] after a certain cart threshold is reached. Check the table below for more information 

Shipping option	Estimated delivery time	Price
Australia	3 to 9 business days	$80
Canada	3 to 9 business days	$60
France	6 to 10 business days	$70
Nigeria	10 to 20 business days	$90
United Kingdom	6 to 10 business days	$70
United States	4 to 8 business days	$70

Local delivery

Free local delivery is available for orders over $50 within a 6.0km radius in Canada Ottawa. 

Deliveries are made from 9 am to 5 pm on weekends or weekdays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup at 1960 Scott Street Ottawa Ontario K1Z 8L8. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2 to 3 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 5 pm to 8 pm on weekdays. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to the following countries: Australia, Canada, France, Nigeria, United Kingdom, United States, and Nigeria only. Shipping charges for your order will be calculated and displayed at checkout with the exception of our free shipping plans

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Flawless Athlete is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@flawlessathlete.com with your name and order number, and we will look into it for you.